Privacy Policy
Last updated: 8 October 2026
This Privacy Policy describes how Niera Facility Services (ABN: 51 XXX XXX XXX) collects, uses, and protects your personal information when you use our website or services.
1. Information We Collect
We collect information you provide directly, including your name, email address, phone number, suburb, postcode, and service preferences when you request a quote or contact us.
2. How We Use Your Information
- To provide and improve our cleaning services
- To respond to your quote requests and enquiries
- To send service confirmations and booking reminders
- To comply with our legal obligations under Australian law
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (e.g., email platforms) who assist in our operations, subject to confidentiality agreements.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
5. Australian Privacy Principles
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You have the right to access and correct your personal information held by us.
6. Contact Us
For any privacy enquiries or to request access to your information, contact us at info@nieragroup.com.au or call 0406 471 996.